HP has created a little video that demonstrates how to use a tablet PC (Tablet PC Video). The focus is on their new 2710p business notebook, but it really applies to any tablet PC. I'm really glad to see HP taking a progressive approach to promoting tablet PCs.
President Bush holds up a tablet PC (Dell Latitude XT) computer containing the 2009 budget during a meeting with his cabinet at the White House in Washington February 4, 2008. Let's hope the rest of the government gets the message and starts using tablet PCs also.
One of the problems that service companies have in dispatching technicians out into the field is providing them with the necessary contact information and paperwork before they reach their final destination. The dispatcher who receives the initial customer service request, writes down the customer's address and telephone number and communicates this information with the technician before he arrives at the customer's location. The technician must then re-enter this service request information on a pre-printed paper form before entering the customer's premises.
The Tablet PC Dispatch Solution is an Active Ink form that allows a dispatcher to collect customer information while on the phone and email it directly to the field technician, who then fills it out, collects the customer signature and emails it back to headquarters.
Below are screen shots of the tablet PC dispatch form.